Welcome to Bharosa Rehab (“we,” “us,” or “our”), a unit of Bharosa Neuro Psychiatry Hospital.
By accessing our website https://bharosarehab.com/ or availing of our services at our facility in Karmanghat, Hyderabad, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Medical Disclaimer (Crucial)
THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE.
The content on this website (text, graphics, images, and other material) is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
- Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
- In case of a medical emergency: If you or a loved one is facing a life-threatening emergency, suicide risk, or severe withdrawal symptoms, call our 24/7 Helpline immediately or visit the nearest emergency room. Do not rely on this website for immediate crisis intervention.
2. Services & Admissions
- Assessment: Admission to Bharosa Rehab is subject to a clinical assessment by our psychiatric team. We reserve the right to refuse admission if the patient’s medical condition requires an Intensive Care Unit (ICU) or surgical intervention not available at our facility.
- Voluntary & Involuntary Admission: We adhere strictly to the Mental Healthcare Act, 2017. Admissions may be voluntary (patient consent) or supported (family/nominated representative consent) based on the severity of the condition and medical necessity.
- No Guarantee of Cure: Medicine and rehabilitation are not exact sciences. While we utilize evidence-based treatments and have a high success rate, we cannot guarantee a specific outcome or a "cure" for addiction or psychiatric disorders, as recovery depends on multiple factors including patient cooperation.
3. Booking & Cancellations
- Consultation Fees: Fees paid for outpatient consultations are non-refundable once the consultation has commenced.
- Room Booking: To reserve a bed/room, an advance payment may be required.
- Refund Policy:
- Prior to Admission: If a booking is cancelled 24 hours before the scheduled admission, a refund (minus administrative charges) may be processed.
- Post Admission: Once a patient is admitted, fees paid for the minimum commitment period (e.g., 15 days or 30 days) are generally non-refundable, as the bed and resources have been blocked for the patient. Exceptions are made solely at the discretion of the Management.
4. Patient Code of Conduct
To ensure a safe recovery environment for all, patients and families must adhere to our rules:
- Contraband: Possession of alcohol, drugs, weapons, or unapproved medications on the premises is strictly prohibited.
- Violence: Any act of physical violence, harassment, or verbal abuse towards staff or other patients will result in immediate discharge or legal action.
- Confidentiality: Patients and visitors must respect the privacy of other residents. Taking photos or videos of other patients is strictly forbidden.
5. Website Use & Intellectual Property
- Copyright: All content on this website (blogs, images, logos, text) is the property of Bharosa Rehab. You may not reproduce, distribute, or use our content for commercial purposes without written permission.
- Accuracy: While we strive to keep our website updated, we make no representations about the completeness or accuracy of the information (e.g., pricing changes, service availability).
6. Limitation of Liability
To the fullest extent permitted by law, Bharosa Rehab, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
- The use or inability to use our website.
- Errors or omissions in the content.
- Any unauthorized access to our servers or data.
7. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
8. Contact Information
For any legal or service-related queries, please contact us at:
Bharosa Rehab (Unit of Bharosa Neuro Psychiatry Hospital)
- Address: Plot No. 114, Mythripuram, Karmanghat, Opposite TKR College Kamaan, Main Road, LB Nagar, Hyderabad – 500079, Telangana, India.
- Email:
- contact@bharosahospitals.com
- support@bharosahospitals.com
- Phone:
- Admissions: +91 95050 58886
- Office: +91 95050 58887
- WhatsApp: +91 95050 58886